August 2011
Getting to Perfect Customer Service with Multimedia Chat
August 30, 2011Business executives and customer service representatives alike analyze at length various online and offline variations of high-touch and low-touch customer service….
Read More4 Popular Levels of Customer Engagement
August 25, 2011Today’s online marketers and retailers are eager to deliver “customer engagement” But you need to meet your customers at their preferred…
Read More4 Tips For Your Customer Service Reps on Multimedia Chat
August 23, 2011Let’s say you’ve deployed multimedia chat. You’ve taken a big step toward better customer support and increased sales rates. However, you…
Read MoreVeriShow Announces Integration With PayPal
August 18, 2011VeriShow users can tap into a deep catalogue of apps to serve their customers better. These companies — intent on providing…
Read MoreVeriShow Apps In-Depth: Video
August 16, 2011Restaurant diners like choice, but a deep menu can feel overwhelming, even when frequent customers know the fare is reliably…
Read MoreLive collaboration for cable TV customer service
August 11, 2011As consumers gain scores of new ways to spend their entertainment dollars and free time, cable television providers have had to…
Read More7 Cases When Text Chat Is Not Enough
August 9, 2011Text chat is a valuable tool in e-business. Most prospects use it with ease to answer basic questions or…
Read MoreFor Real-Time Collaboration Results, Follow Best Practices
August 4, 2011You want to improve your sales, your website conversion rates and your customer service. That’s why you’ve enhanced your standard text…
Read MoreA Quick-Start Guide to Better Live Engagement
August 2, 2011In addition to the benefits of collaborating with customers in real time through a wide variety of apps, VeriShow gives users…
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