Customer calls at customer-service desks get routinely un-replied, cut off, or outright ignored! Frustrated, tech-savvy customers of today are increasingly moving…

“Connecting people to people over and over again, that’s what lasts online. Folks thought it was about technology and it’s not.”…

At one time, the telepresence industry was monopolized by industry bigwigs like Cisco with billion-dollar footprints across large business houses only….

As eCommerce activities continue to grow, organizations need to ensure the level of customer support improves and exceeds customers’ expectations. Customer…

VeriShow 5.2 | Release notes This release introduces a new layout and user experience option and various other improvements. New Experience…