For enhanced sales and customer-service performance, businesses have to reinvent their online sales and customer support strategies. In today’s global market,…

On the cyber space, women surfers are still in the minority when compare to the men, but gradually the gender gap…

Miscommunication is common in customer-service departments. Both customers and customer-service representatives have horror stories they have accumulated during their chat interactions…

The use of self-service kiosks is on the rise. Industry segments such as transportation – airlines ticketing, government – US custom,…

In the retail industry, holidays season are significant as these are the times when retailers face massive increases in sales and…

We have been working hard over the past few months on a new and improved version of VeriShow. We have released closed beta versions and are now glad to announce the new and major new VeriShow release, 6.0. This release includes a new, HTML5-based customer experience

VeriShow 6.0 | Release notes We have been working hard over the past few months on a new and improved version of VeriShow….

Images have the power to convey strong emotions where words fail. A recent review of popular websites has convinced me without…