July 2016
Get Ahead of the League With 4 Touch Points for Customer Experience
July 27, 2016Nowadays, marketers are trying hard to create the best customer experiences through the implementation of various strategies. Studies have shown that…
Read More4 Customer Experience Takeaways for Banking Sector
July 8, 2016With the introduction of core banking or internet banking, nowadays customers of the banks get the facility of sit-at-home banking experience….
Read MoreWhy Combine Self-Service and Assisted-Service Channels?
July 8, 2016Self-service in the world of web is electronic support that helps the customers and employees to get important information and do…
Read MoreEnhanced Enterprise Reporting | VeriShow 6.8
July 3, 2016VeriShow 6.8 is out and includes enhanced session and Dashboard reporting. Enterprise Reporting added to Dashboard and Session History The Dashboard page…
Read MoreHow Showing Visual Content While Live Chat or on the Phone Call, Results in Higher Satisfaction Rate?
July 1, 2016Visual engagement largely depends upon CRM or Customer Relationship Management today as centrally all your data related to customers are managed…
Read More