September 2016
5 Tricks Everyone Can Use to Increase E-commerce Conversions
September 20, 2016For e-commerce websites, the conversion rate is one of the most-closely tracked metrics since a healthy rate indicates that customers are…
Read MoreDon’t overload with information, help the customers find the right information
September 20, 2016In this age of digitization, information is the basis for decisions and choices. The online channel has become the primary mode…
Read More5 Steps to Better Customer Service
September 20, 2016Customer service is such a critical factor that it can make or break a company. A worldwide survey has shown that…
Read More6 Steps to customer happiness (not just satisfaction) with the tech advancements.
September 20, 2016The role of high customer satisfaction in a company’s success cannot be underestimated. Research has shown that a happy customer contributes…
Read MoreHow a good customer service always has your business back
September 9, 2016Great product, good prices, appealing website – these are well-accepted as the key ingredients for success. Indeed they are, as they…
Read More