Blog

Co-browsing is changing the face of SaaS business

In the digital economy, companies are leveraging high tech innovations to do business in a more efficient and faster manner. For...

Virtual Banking Support with Video Chat and Co-Browsing Can Increase Customer Satisfaction

The convenience of banking online is resulting in more and more customers exploring its usage for accessing banking services.  It’s not...

3 Ways Brands Can Improve Customer Service without a huge expense

Customers often form a long-standing opinion about a brand based on their interactions. Even a single experience can have a massive...

Why is WebRTC the futuristic customer support?

Web Real Time Communication (webRTC) has been hailed as the future of customer service by industry experts. Supported by tech majors...

Providing SaaS then, cobrowsing for customer support is a must!

Convenient, low cost and flexible, SaaS has been adopted by enterprises worldwide for a wide range of business processes including sales,...

Telemedicine is transforming healthcare organizations

Rising cost and inefficiencies within healthcare processes is putting the pressure on healthcare organizations to develop solutions that are cost-effective without...