As industry and business landscapes change with new trends like digital transformation, there is still one fundamental thing that drives business:…

The artificial intelligence (AI) revolution is fast changing how companies work. AI chatbots are now increasingly popular with consumer-facing companies looking…

Since the time video chat was introduced, the technology improved significantly. Today, video chat is popular for day-to-day interactions in business…

Artificial intelligence is expected to usher in major improvements in operational efficiency and cost savings for businesses. An Oracle study demonstrates…

Whether it be a purchasing online or sorting out issues, customers are looking for a hassle-free and smooth experience when they…