Facebook’s recent announcement that users can now Skype each other on the social media platform has a lot of grandparents and…

With the vast majority of e-tailers employing live chat, and many adopting multimedia apps for enhanced customer service, it’s a wonder…

Customer attrition hurts the bottom line, but an online engagement strategy that’s targeted at addressing the concerns of unhappy customers…

Forrester Research frequently points out the benefits of live online engagement. When e-businesses connect in real time with website visitors, those…

Great news all you WordPress fans – VeriShow has integrated with WordPress so you can easily add advanced multimedia chat capabilities…