4 Customer Experience Takeaways for Banking Sector
- July 8, 2016
- admin
- Customer Service
With the introduction of core banking or internet banking, nowadays customers of the banks get the facility of sit-at-home banking experience....
Why Combine Self-Service and Assisted-Service Channels?
- July 8, 2016
- admin
- Customer Service
Self-service in the world of web is electronic support that helps the customers and employees to get important information and do...
Enhanced Enterprise Reporting | VeriShow 6.8
- July 3, 2016
- VeriShow Team
- Release NotesVerishow-news
VeriShow 6.8 is out and includes enhanced session and Dashboard reporting. Enterprise Reporting added to Dashboard and Session History The Dashboard page...
How Showing Visual Content While Live Chat or on the Phone Call, Results in Higher Satisfaction Rate?
- July 1, 2016
- admin
- Live ChatVideo Chat
Visual engagement largely depends upon CRM or Customer Relationship Management today as centrally all your data related to customers are managed...
Mobile-Specific Live Help Button | VeriShow 6.7
- June 19, 2016
- VeriShow Team
- Call buttonMobileRelease NotesVerishow-news
We have just released version 6.7 of VeriShow that supports mobile-specific live help button display and various bug fixes. Mobile-Specific Live Help...
5 Benefits of the Omni Channel Live Engagement Tool
- June 16, 2016
- admin
- Customer ServiceLive Engagement
One of the most critical focus areas for online retailing is delivering high-quality customer service because without it, customers tend to...