• December 18, 2015
• admin
• E-CommerceLive Customer SupportOnline Sales

When will dealers start providing online vehicle transactions?  The answer: when enough consumers start asking for it.  The response to a...

• December 15, 2015
• admin
• CobrowsingCustomer ServiceVideo Chat

As the number of consumers increases, it becomes a tedious task for a business to retain them and to retain more...

• December 8, 2015
• admin
• E-CommerceLive Customer SupportOnline Sales

It was an interesting week to be in the automotive industry. I saw the future and everyone was buying cars online....

• December 4, 2015
• admin
• Customer ServiceIn-store KiosksLive Video Chat

In–store kiosks have become a trend and continue to gain popularity as they cut down on costs and help businesses provide...

• December 1, 2015
• admin
• E-CommerceLive Video ChatOnline Sales

Among dealers today there’s a debate if cars will be sold online in the future.  The classic argument is, “Show me...

• November 30, 2015
• admin
• CobrowsingCustomer ServiceLive Engagement

Time has become a shortage. There is so much to do that we don’t realize when it passes by. Customers feel...