• November 23, 2015
• admin
• Customer ServiceLive Video ChatOnline Sales

Some dealers will tell you cars won’t be sold online. Consumers will tell you they wish they could purchase cars online....

• November 19, 2015
• admin
• Content ShareCustomer ServiceLive Video Chat

Customer service has evolved significantly over the years from call centers with low-key technological approach to multi-channel call centers with evolved...

• November 16, 2015
• admin
• Live Video ChatMobileVideo Chat

Mobile optimized is a buzz word in the automotive industry, but dealers and vendors continue to underestimate the opportunity.  For most...

• November 13, 2015
• admin
• CobrowsingLive Customer SupportVideo Chat

What drives a business forward more than the excellence of its products and services? Simple. Its customers. If a customer isn’t...

• November 10, 2015
• admin
• CobrowsingContent ShareLive Video Chat

Consumers are connected to the commercial world with their mobile devices because it’s convenient. New companies will connect with mobile devices...

• November 9, 2015
• admin
• Customer ServiceLive Chat

Response. Satisfaction. Engagement. Services. Add the word “customer” to these words and you understand the main concerns of each and every...