• August 18, 2015
• admin
• CobrowsingLive ChatMobile

Miscommunication is common in customer-service departments. Both customers and customer-service representatives have horror stories they have accumulated during their chat interactions...

• August 18, 2015
• admin
• CobrowsingIn-store KiosksLive Chat

The use of self-service kiosks is on the rise. Industry segments such as transportation – airlines ticketing, government – US custom,...

• August 18, 2015
• admin
• CobrowsingConversion RateLive Chat

In the retail industry, holidays season are significant as these are the times when retailers face massive increases in sales and...

• August 10, 2015
• admin
• Audio VideoCobrowsingLive Video ChatMobileRelease NotesVerishow-newsVideo Chat

We have been working hard over the past few months on a new and improved version of VeriShow. We have released closed beta versions and are now glad to announce the new and major new VeriShow release, 6.0. This release includes a new, HTML5-based customer experience

• August 10, 2015
• admin
• Audio VideoHTML5WebRTC

VeriShow 6.0 | Release notes We have been working hard over the past few months on a new and improved version of VeriShow....

• August 4, 2015
• admin
• Conversion RateGeneral

Images have the power to convey strong emotions where words fail. A recent review of popular websites has convinced me without...