Blog
Top 5 Customer Service Shout Outs on Twitter in September
- September 27, 2011
- admin
- Customer ServiceGeneral
As you know, every month we compile our favorite list of the top 5 customer service shout outs on Twitter (Did...
Business challenge solved: remote, live collaboration for design consultations
- September 22, 2011
- admin
- GeneralLiveperson
Anyone who has lived through a kitchen remodel or other major renovation knows how quickly architectural and design plans can change...
Get in the black this holiday season with multimedia live chat
Consumers might raise their eyebrows when Christmas tinsel hits the store aisles before Halloween, but there’s a reason why the holiday...
Be A Hero To Your Customer With Multimedia, Real-Time Support
- September 15, 2011
- admin
- GeneralLive Customer Support
The bike was delivered in a completely flat box. The woman who ordered it as a surprise for her husband knew...
4 Misconceptions About Online Customer Service
- September 13, 2011
- admin
- Customer ServiceGeneral
Ask even the most established e-business about the principles of online customer service, and you’re likely to hear some wild misconceptions....
WordPress Users Give Thumbs-Up To New VeriShow Plugin
- September 8, 2011
- admin
- GeneralVerishow-news
Multimedia chat provides valuable customer service, sales and marketing functions to website owners – as long as the applications available integrate...