Telemedicine is transforming healthcare organizations
- February 19, 2017
- admin
- Customer ServiceLive Video Chat
Rising cost and inefficiencies within healthcare processes is putting the pressure on healthcare organizations to develop solutions that are cost-effective without...
Have you ever wondered how hard it is for your customers to interact with your business?
- February 19, 2017
- admin
- Live Customer SupportVideo Chat
Over the years, shifts in the business environment such as globalization, technological advancements and changing customer expectations has impacted the buying...
How a strong customer support team builds a strong customer base
- January 24, 2017
- admin
- Customer ServiceLive Customer Support
Having a strong customer base is undoubtedly the most powerful key to any business’s success. Without customers there is no revenue...
Customers are looking for better connectivity, is your brand listening?
- January 23, 2017
- admin
- Customer ServiceLive Customer Support
Today most buying and selling happens over the internet, due to which there is very little one-on-one contact between buyers and...
Enter the new age of banking with co-browsing technology
- January 15, 2017
- admin
- Cobrowsing
Technology has reformed every aspect of our lives and those stuck to the old conventional means are experiencing difficulty in catching...
Banks must innovate to keep up with customer preferences
- January 2, 2017
- admin
- Customer Service
From the time the banks evolved until the much of the twentieth century, banks were only a place where we could...