With the introduction of core banking or internet banking, nowadays customers of the banks get the facility of sit-at-home banking experience….

Self-service in the world of web is electronic support that helps the customers and employees to get important information and do…

One of the most critical focus areas for online retailing is delivering high-quality customer service because without it, customers tend to…

Handling customer is the most demanding of all jobs, today through various measures including web based video chat, sharing document online,…

The mantra ‘Customer is king’ maybe a cliché but it is the principle found at the heart of every successful organization….

The increasing popularity of video chat software has got every single entrepreneur thinking about it. This software makes it much easier…

Whenever a person has travel plans on his list, there are always hassles at an airport. Airports always try their best…

The use of kiosks has been around since 1970 but its market has taken off in the last few years. The sophisticated…

For any company that is pondering expansion or looking to grab more customers, kiosks can be a great option for the…

Co-browsing can be simply defined as two or more people accessing the same web page at the same time. This technology…