VeriShow 6.8 is out and includes enhanced session and Dashboard reporting.
Enterprise Reporting added to Dashboard and Session History
The Dashboard page of the VeriShow account now allows Admin users to view the VeriShow analytics data by Agent Group(s) as well as by website domain(s). By default, when viewing Dashboard data, the data is presented for all groups and website domains, however, it is now possible to select (right next to date selection at the top) one group or more or one domain or more to view the data that is relevant only to that group or domain, or even to a group(s) within a domain(s).
Similarly, the same type of filtering is now allowed when viewing Session History and Active Session reports.
Multiple Agent Groups and Website Domains can now be filtered in Dashboard and Session History/Activity reporting
This new powerful filtering feature allows the Admin to view data that is more granular to check performance or view sessions for a particular group of agents for example.
Questions?
If you would like to have access to the above or see it in action, please contact us.
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