Live Chat Integrations – VeriShow
Add live chat plugin that includes audio and video and real-time content sharing capabilities to a platform you already use!
Chat is often the first step to provide quality online customer service. A full online shopping cart should not be abandoned due to a navigational issues or a question about on specific item or service. Textual chat enables customers to reach out to agents, and agents to reach out proactively to assist customers, but that is often not enough. Though customer service representatives can answer questions or share URLs and documents, often more personal interaction is needed. VeriShow live engagement plugin of Video Chat, Cobrowsing and Content Share capabilities has been designed to integrate with existing chat solutions, content solution and e-commerce platforms.