In: Artificial Intelligence

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How AI Chatbots can save time and help users with simple online issues better than human chat
November 13, 2017

Artificial intelligence is expected to usher in major improvements in operational efficiency and cost savings for businesses. An Oracle study demonstrates…

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Artificial Intelligence Enhances Customer Service But Needs Human Touch For Right Impact
October 4, 2017

As in the case of several other industries, Artificial intelligence (AI) is bringing in tangible changes to the field of customer…

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