In: Customer service
Five Ways to Increase Sales in a Hurry
April 26, 2011The economy may be sluggish, but online sales are robust. Recently, Forrester Research published their online retail forecast for both the…
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5 Tips for providing A+ e-Customer Service
March 31, 2011An article in March 28th New York Times tells the life story of Christopher Ely, a butler trained in his craft…
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The Cyber Customer is always right!
November 24, 2010A recent audio story on marketplace (a show on National Public Radio) spotlighted Land’s End – the rugged/smart/ casual clothier known…
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