In: customer support
Why is Co-browsing the Ultimate Live Help Service?
October 16, 2013Co-Browsing. It’s not a term you hear very often. In this post we’ll investigate just what co-browsing means, and some of…
Read MoreHow to Perfect Multi-Channel Support
December 17, 2012There are many ways to provide customer support and many tools that can be used simultaneously. These tools are complementary and…
Read MoreThis Month’s Top 5 Customer Service Shout Outs on Twitter
November 15, 2011It’s November, everyone. As we always, let’s recap on the five best customer service shout outs on Twitter in the past…
Read MoreVeriShow Discussing Advancements to Live Chat at ad:tech New York
November 8, 2011This week at ad:tech New York, VeriShow is on the floor at booth number 1437, discussing what marketers can expect in…
Read MoreHow To Make Checkout More Personal Online
October 18, 2011Have you ever used the self-checkout at the grocery store? You pile on your cucumbers, lettuce and apples onto the tiny…
Read MorePracticing What We Preach – VeriShow Support via Video
October 4, 2011One of the primary reasons for VeriShow’s creation and popularity is the fact that individuals learn in very different ways. One…
Read More4 Popular Levels of Customer Engagement
August 25, 2011Today’s online marketers and retailers are eager to deliver “customer engagement” But you need to meet your customers at their preferred…
Read MorePamper High-Value Customers With Better e-Service
July 21, 2011E-businesses want to deliver superior customer service to all their prospects, but enterprises also recognize that for some sales, the demands…
Read MoreFacebook, Google+ roll out video chat. Brands ask, “Will it matter?”
July 12, 2011Facebook’s recent announcement that users can now Skype each other on the social media platform has a lot of grandparents and…
Read MoreAnnouncing the VeriShow Dashboard!
January 20, 2011VeriShow is the go-to platform for browser-based customer support. Now businesses and companies that use VeriShow to connect with customers and…
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