In: e-business

getting-to-perfect-customer-service-with-multimedia-chat
Getting to Perfect Customer Service with Multimedia Chat
August 30, 2011

Business executives and customer service representatives alike analyze at length various online and offline variations of high-touch and low-touch customer service….

Read More
7 Cases When Text Chat Is Not Enough
August 9, 2011

Text chat is a valuable tool in e-business. Most prospects use it with ease to answer basic questions or…

Read More