Aspire 2011 kicks off today and we are excited to interact with partners and customers of LivePerson. For VeriShow, LivePerson integration…

Some professionals provide vital services and receive little but distrust and mean-spirited jokes in return. Lawyers come to mind. Used car…

The bike was delivered in a completely flat box. The woman who ordered it as a surprise for her husband knew…

Ask even the most established e-business about the principles of online customer service, and you’re likely to hear some wild misconceptions….

Multimedia chat provides valuable customer service, sales and marketing functions to website owners – as long as the applications available integrate…

When we announced our integration with LivePerson in June, we shared a video exploring the ways in which one company might…

Business executives and customer service representatives alike analyze at length various online and offline variations of high-touch and low-touch customer service….

Today’s online marketers and retailers are eager to deliver “customer engagement” But you need to meet your customers at their preferred…

VeriShow users can tap into a deep catalogue of apps to serve their customers better. These companies — intent on providing…

Restaurant diners like choice, but a deep menu can feel overwhelming, even when frequent customers know the fare is reliably…