Restaurant diners like choice, but a deep menu can feel overwhelming, even when frequent customers know the fare is reliably good. By highlighting special dishes, a server can help guests get comfortable with all their options.

That’s our goal in this space. Each month, we’ll highlight one of the many applications VeriShow offers. All of them are useful for a wide range of business challenges, and all of them help users provide live customer support, convert high-end visitors and collaborate with customers. However, you might pick one over the other depending on specific sales and service opportunities.

Our video applications are particularly popular, since they mimic the visual queues so important to closing deals in brick-and-mortar shopping situations. Online, sales reps. can rely on VeriShow’s:

Live video feed: Attach a second camera source (stills or video) to demonstrate products, highlight features and display 3-D objects in real-time

YouTube™ video clips: Watch YouTube™ videos together with colleagues, students, prospects etc. Pause videos and annotate still video images.

Live video chat: Select the communication type that’s most appropriate to your  visitors. If text or audio chat is insufficient to solidifying the connection to the  customer, escalate to video chat and communicate face to face.

All of these video options work in concert with text chat, as well as other VeriShow apps., giving customer service agents the flexibility to meet every individual customer’s needs. The result is increased ability to build strong customer relationships by providing personalized assistance and live support to prospects.

Want to learn more about VeriShow video apps., as well as the other features of our multimedia real-time collaboration platform? Check out VeriShow in action, or contact us.