Zendesk says its company goal is to, “fully democratize the help desk, making it possible for any company small or large to provide superior customer service.” What a mission. Here’s another Web-based company making online customer service a pleasure, not a pain. With such a core principle in common, it makes sense that VeriShow integrates with Zendesk.
Now, our joint users can share content with their customers in real time while conducting a multimedia live chat, including audio and video conferencing. For our shared customers, this means a seamless interaction between Zendesk’s state-of-the-art help desk and VeriShow’s live multimedia platform.
Zendesk users should follow three easy steps to take advantage of this integration:
- Sign upfor a VeriShow account and follow the steps expained under ‘how it works?
- Train your reps. in the best practices of enhanced, multimedia chat.
In the past several weeks, we’ve announced integrations with Dropbox , PayPal and now, Zendesk. All of these alliances are geared toward giving our customers the means to differentiate their businesses online. With more personal, adaptable and collaborative customer service, VeriShow users create customer relationships that pay off in loyalty and sales.
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